Effective Date: [26/05/2025]
At Dripara.shop, we strive to ensure you are satisfied with your purchase. If you are not completely happy with your order, please review our refund policy below.
1. Eligibility for Refunds
Refunds are available for products returned within [Insert number, e.g., 14 or 30] days of the delivery date.
To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them.
Proof of purchase (order number or receipt) is required for all refund requests.
2. Non-Refundable Items
Certain products are not eligible for refunds, including but not limited to:
Sale or clearance items
Personalized or custom-made products
Perishable goods or items with hygiene concerns
3. How to Request a Refund
To request a refund:
Contact our customer support team at info@dripara.shop or call 0634945040 within the refund period.
Provide your order number and details about the item(s) you wish to return.
Our team will guide you through the return process.
4. Return Shipping
Customers are responsible for the cost of return shipping unless the item is defective or we sent the wrong product.
We recommend using a trackable shipping service for returns, as we are not responsible for lost packages.
5. Processing Refunds
Once we receive and inspect the returned item, we will notify you of the refund approval or rejection.
Approved refunds will be processed within [Insert number, e.g., 7-10] business days to the original payment method.
Shipping fees (if any) are non-refundable.
6. Damaged or Defective Items
If you receive a damaged or defective item:
Contact us immediately at info@dripara.shop or 0634945040 with photos of the damage.
We will arrange a replacement or full refund at no additional cost.